Best Auto Repair, Murfreesboro

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Call us for all your car needs! 615-962-7327

Nationwide Warranty

INSURANCE QUESTIONS

Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 615-962-7327 or make an appointment online!

ASSOCIATIONS

  • BBB Accredited Business
  • Tech-Net 24mth/24,000 mile guarantee
  • ASE Certified - Automotive Service Excellence
  • Rutherford County Tennessee Chamber of Commerce
  • Advance Auto Parts
  • Jasper Engines & Transmissions
  • ALL-DATA
  • IDENTIFIX
  • Car Care Aware

Testimonials

  • reviewiconEmergency Roadside Assistance, near Murfreesboro, Georgia
    They took us in, in times of need, stranded, 2 hours from home and looked at our car. No charge and nothing but kind spirits. We love Hal. If I could do 10 stars I would.
    , 07/27/2022

  • Hall's Auto Care is an Amazing! My entire family uses them for all of their automobile repairs. They are honest, accountable and fair. If you are looking for a local family-owned auto repair facility that will treat you with great customer service and fair pricing, then Hall's Auto Care is your place!
    , 10/31/2021

  • reviewicon
    Excellent staff, excellent mechanics, and great service!!! And their waiting area is nice and clean!!!! I won't take my car or cars anywhere else from now on but to them!!!

  • reviewicon
    Two great experiences there, and I didn't leave feeling duped. They for-sure saved me $$$ going above-and-beyond on an electrical issue that ended up being a bad battery. They found my receipt for the battery and went and got me a new one and only charged the diagnostic fee.

  • reviewicon
    Great place.

  • reviewicon
    This is a great place for auto repair. Great prices and super nice people.